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Kwontified LLC (“Kwontified” or “we”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we use your information. Our Privacy Policy is designed to advise you about how we collect, use, and protect the personal information you provide to us. By visiting, accessing or using the Kwontified.com website and domain name, and any other linked pages, features, content or application services offered by Kwontified in connection therewith (collectively, the “Website”), or using any of our other services, you acknowledge that you accept the practices and policies described in this Privacy Policy.

If you have questions about the Privacy Policy or would like to suggest improvements, please contact us at legal@kwontified.com or at the following address.

Attn: Legal Department
Kwontified LLC
1201 Third Avenue, Suite 2200
Seattle, WA 98101
legal@kwontified.com

(1) What Does This Privacy Policy Cover

This Privacy Policy covers Kwontified’s treatment of personally identifiable information (“Personal Information”) that Kwontified gathers when you visit, access, or use the Website and when you use Kwontified’s other services. This policy does not apply to the practices of individuals, business entities, or organizations that Kwontified does not own, control, employ, or manage.

(2) What Personal Information Is Collected

We collect only the information you choose to send us. This Website does not offer user accounts, does not process payments, and does not ask for financial or government identification details. To this end we collect the following types of information:

A. Information You Provide to Us: When you submit our contact form we collect the information you enter into it: your first and last name, business email address, company name, phone number, the type of request you select, your indicated annual marketing budget, the services you select, how you heard about us, and any message you write. If you contact us directly by email or telephone, we collect the information contained in that correspondence. We do not collect payment information, date of birth, government identifiers, or account passwords through this Website.

B. Automatic Information: When you visit a website, you disclose certain information, such as your IP address and the time of your visit. Our hosting provider records this basic technical information for security, abuse prevention, and reliability purposes. We use a short-lived record of your IP address to rate-limit contact form submissions and block automated spam.

C. Cookies and analytics: This Website uses Google Analytics to understand how visitors find and move through the site. Google Analytics sets its own cookies and receives your IP address, the pages you view and basic device and browser information. We use this only in aggregate, to improve the site; we do not use it for advertising, and we do not combine it with the details you send us through the contact form. Google’s handling of this data is governed by its own privacy policy. We also set a strictly necessary session cookie to keep our own staff signed in to the site’s content administration area; it is not set for ordinary visitors. You can opt out of Google Analytics in every browser you use with Google’s opt-out add-on, or by blocking analytics cookies in your browser settings.

(3) How and When the Information Is Used

We use the information you submit for the following purposes, and no others:

  • A. To respond to your inquiry and contact you about the services you asked about.
  • B. To prepare for and conduct the discovery call you requested.
  • C. To maintain the security and reliability of this Website, including preventing spam and abuse.
  • D. To comply with our legal obligations.

We do not use your information to serve advertising, we do not build advertising profiles, and we do not add you to a marketing list on the basis of a contact form submission.

(3A) How Long We Keep Your Information

We retain contact form submissions for as long as needed to respond to and manage your inquiry and any resulting business relationship, and for a reasonable period afterwards to maintain our business records — ordinarily no longer than 24 months from your last contact with us, unless a longer period is required by law or to establish, exercise, or defend a legal claim. Server logs are retained on our hosting provider’s standard schedule for security and reliability purposes. You may ask us to delete your information sooner at any time.

(4) Who Has Access to the Information

We do not sell or rent your Personal Information, and we do not share it for cross-context behavioural advertising. Access is limited to the people and providers who need it in order to respond to you, as described below.

A. Kwontified Personnel: Contact form submissions are stored in a private, access-controlled repository and are available only to authorised Kwontified personnel who need them to respond to your inquiry.

B. Service Providers: We rely on a small number of vendors to operate this Website — including our website hosting provider and our source code and content storage provider. These providers process information only as needed to deliver their service to us, under contractual confidentiality and security obligations, and have no right to use your Personal Information for their own purposes.

C. Correspondence: When you submit the contact form, a member of our team will contact you about the inquiry you submitted. We do not add you to a marketing list or send unsolicited promotional email on the basis of a contact form submission.

D. Company Protection: Kwontified may release your Personal Information when we believe in good faith that such a release is necessary to comply with the law; enforce or apply our terms and conditions of use and other agreements; or protect the rights, property, or safety of Kwontified, our employees, our users, or others. This includes, but is not limited to, the exchange of your Personal Information with other companies and organizations for fraud protection and credit risk reduction. You hereby acknowledge and consent to our sharing of your Personal Information for this purpose.

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will have the power to prevent the sharing of this information.

(5) Methods We Use to Protect Your Information

This Website is served exclusively over an encrypted HTTPS connection, so the information you submit through the contact form is protected in transit. Submissions are stored in a private, access-controlled repository rather than in any publicly reachable location.

Kwontified’s business practices limit employee access to confidential Personal Information, and limit the use and disclosure of such information to authorized persons only. Our business practices are reviewed regularly for compliance with policies and procedures governing the security and confidentiality of your information.

(6) How You Can Access Your Information

Because this Website does not offer user accounts, there is no self-service profile to sign in to. Instead, you may contact us at any time to see, correct, or delete the information you have submitted to us. This includes:

  • A. First and Last Name
  • B. Business Email Address
  • C. Company Name
  • D. Phone Number
  • E. Request Type, Budget Range, and Services Selected
  • F. How You Heard About Us
  • G. Any Message You Wrote to Us

Email us at legal@kwontified.com and we will action your request. We may need to verify your identity before doing so.

(7) Consent

By visiting, accessing or using the Website, you hereby consent to the collection and use of your Personal Information as described in this Privacy Policy.

(8) Information Collected Through This Website

This section describes, specifically, the information this website collects and how it is handled.

Contact form. When you submit our contact form we collect the information you enter: your first and last name, business email address, company name, phone number, the type of request you select, your indicated annual marketing budget, the services you select, how you heard about us, and any message you write. We use this information solely to respond to your inquiry and to follow up about the services you asked about.

Storage and retention. Contact form submissions are stored in a private, access- controlled repository available only to authorised Kwontified personnel. We retain submissions for as long as needed to respond to and manage your inquiry, and delete them on request.

Cookies and tracking. This website uses Google Analytics, which sets analytics cookies and collects your IP address, the pages you view and basic device and browser information. We do not use advertising cookies and do not track you across other websites. We also set a strictly necessary session cookie to keep our own staff signed in to the site’s content administration area. Because we do not sell or share personal information, and do not use cross-context behavioural advertising, we do not offer a “Do Not Sell or Share My Personal Information” link.

Server logs. Our hosting provider records standard technical information such as IP address and request time for security, abuse prevention, and reliability purposes.

(9) Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information. Residents of California, Virginia, Colorado, Connecticut, Utah, Texas, and a growing number of other U.S. states have these rights under applicable state privacy laws:

  • A. Right to know — what personal information we have collected about you, and the purposes for which we use it.
  • B. Right of access — to request a copy of the personal information we hold about you.
  • C. Right to correct — to have inaccurate personal information corrected.
  • D. Right to delete — to request that we delete the personal information we hold about you.
  • E. Right to data portability — to receive your information in a portable, readable format.
  • F. Right to opt out — of sale, sharing, or targeted advertising. We do not do any of these, so there is nothing to opt out of.
  • G. Right to non-discrimination — we will not treat you differently for exercising any of these rights.

How to make a request. Email legal@kwontified.com or write to the address below. We will acknowledge your request and respond within 45 days, and will tell you if we need a further 45 days. We may need to verify your identity before acting, and will only use the information you provide for that verification.

Authorised agents. You may use an authorised agent to submit a request on your behalf. We may ask the agent for proof of your written authorisation and may ask you to verify your identity directly.

Right to appeal. If we decline your request, you may appeal that decision by replying to our response or emailing legal@kwontified.com with the subject line “Privacy Appeal”. We will respond to your appeal within 45 days with a written explanation of our decision. If your appeal is denied, you may contact your state Attorney General to submit a complaint.

Attn: Privacy Request
Kwontified LLC
1201 Third Avenue, Suite 2200
Seattle, WA 98101
legal@kwontified.com

(9A) Children's Privacy

This Website is a business-to-business website intended for commercial audiences. It is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact legal@kwontified.com and we will delete it promptly. We do not sell or share the personal information of minors under 16, because we do not sell or share personal information at all.

(9B) Where Your Information Is Processed

Kwontified is based in the United States, and the information you submit is processed and stored in the United States. If you are contacting us from outside the United States, be aware that your information will be transferred to, and processed in, a country whose data protection laws may differ from those of your own.

(10) Changes to Privacy Policy

Kwontified may periodically amend its Privacy Policy. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If our Privacy Policy changes, we will immediately provide notice to you via a posting on our Website or via email. Any such change will be effective immediately upon the provision of such notice, unless otherwise stated.

(11) Effective Date

This Privacy Policy was last updated on September 3, 2026.